Control What Types of Attachments are Used

Your customers and agents can send various types of attachments.

The maximum file size allowed for all media to be sent or forwarded through Glassix is 5 MB.

To remove file types, contact the Service Center.

Default File Extensions Enabled

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X| Y | Z

A
.aac
.ai
.aiff
.alac
.amr
.avi

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B
.bin
.bmp

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C
.css
.csv

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D
.doc
.docb
.docm
.docx
.dot
.dotm
.dotx
.dst
.dwf
.dwfx
.dwg

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E
.eml
.emz

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F
.flac
.flv

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G
.gif

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H
.htm
.html

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J
.jpeg
.jpg
.json

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L
.lic
.log

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M
.m4a
.m4v
.mov
.mp3
.mp4
.mpeg
.mpg
.mpp
.msg
.mso

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O
.ods
.ogg
.old
.opus

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P
.p7m
.pcap
.pdf
.plt
.png
.pot
.potm
.potx
.ppam
.pps
.ppsx
.ppt
.pptm
.pptx
.prf
.psd

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R
.rar
.rvt

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S
.skn
.sldm
.sldx
.slk
.svg

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T
.tif
.tiff
.txt

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V
.vcf
.vox

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W
.wav
.Webm
.wma
.wmv
.wors

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X
.xesc
.xla
.xlam
.xll
.xlm
.xls
.xlsb
.xlsm
.xlsx
.xlt
.xltm
.xltx
.xlw
.xml
.xslm

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Z
.zip

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