added
Canned Replies Suggestions
about 2 years ago by Shahaf Marelly
In our new version suggest messages to add to canned replies. 😊
Canned replies shorten your response time while keeping your responses personalized.
At times, there may be messages that your agents send frequently but don't have a canned reply.
Now, your agents can suggest you add them in Glassix and, you can approve them.
Learn more about canned replies here.