put https://{workspace}.glassix.com/api/v1.2/tickets/assignavailableuser/
This endpoint allows the specified ticket to be assigned to another available agent. If there is none, the ticket will be moved to the queue.
This endpoint allows the specified ticket to be assigned to another available agent. If there is none, the ticket will be moved to the queue.
Try It!
to start a request and see the response here!