Overview
Protocols are the channels in which you can communicate with your customers through Glassix
Protocols
| Name | Value |
|---|---|
| SMS | SMS |
| Web | Web |
| Facebook Messenger | FBmessenger |
| Web chat via SMS link | WebViaSMS |
| Facebook Feed | FacebookFeed |
| Instagram Feed | InstagramFeed |
| Instagram Direct | InstagramDM |
| Phone Call | PhoneCall |
| Viber | Viber |
| Apple Business Chat | AppleBusinessChat |
| GoogleBusinessMessages | GoogleBusinessMessages |
| GoogleBusinessReviews | Google Business Reviews |
Sub Protocol Types
| Name | Value |
|---|---|
| Mail to | MailTo |
| Mail cc | MailCc |
| Mail bcc | MailBcc |