Developers

Set Fields

put
https://{workspace}.glassix.com/api/v1.2/tickets/setfields/

This endpoint updates a ticket field/s.

Path Params
integer
required
Body Params
string
length ≤ 120

Free text field for ticket subject.

string
length ≤ 120

Dynamic field.

string
length ≤ 120

Dynamic field.

string
length ≤ 120

Dynamic field.

string
length ≤ 120

Dynamic field.

string
length ≤ 120

Dynamic field.

string
length ≤ 120

Dynamic field.

string
length ≤ 120

Dynamic field.

string
length ≤ 120

Dynamic field.

string
length ≤ 120

Dynamic field.

string
length ≤ 50

Custom parameter to assist sys admins to keep the CRM's tickets in sync, e.g., CRM case id. Returned on every event or endpoint.

details
object

Additional details about this ticket. You can set the details object either when creating a ticket or when updating existing ticket.

Responses
200

Success – field/s updated

Updated over 1 year ago

Language
Credentials
OAuth2
URL
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Response
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application/json

Updated over 1 year ago