Detailed information on the cards in the bot the customer went through.
"botConversationSteps": [
{
"departmentId": "670967bf-116e-4e6f-a2ed-247fdbc36085",
"botConversationId": "e9961435-d03a-4ab2-9f1b-8618fd1df468",
"flowId": "b778d230-05f5-460d-bb85-da15b78d9c9d",
"flowVersion": 1.03,
"flowName": "Vacation",
"stepType": "Card",
"uniqueCardId": "396f876e-f6ec-4bad-ad8f-3115ec20310a",
"cardFriendlyName": "Main",
"visitDatetime": "2023-06-15T07:03:08.063Z"
},
{
"departmentId": "670967bf-116e-4e6f-a2ed-247fdbc36085",
"botConversationId": "e9961435-d03a-4ab2-9f1b-8618fd1df468",
"flowId": "b778d230-05f5-460d-bb85-da15b78d9c9d",
"flowVersion": 1.03,
"flowName": "Vacation",
"stepType": "Card",
"uniqueCardId": "6fb43139-e5c8-4621-a3ba-2ce75d027903",
"cardFriendlyName": "Destination",
"visitDatetime": "2023-06-15T07:03:10.17Z"
},
{
"departmentId": "670967bf-116e-4e6f-a2ed-247fdbc36085",
"botConversationId": "e9961435-d03a-4ab2-9f1b-8618fd1df468",
"flowId": "b778d230-05f5-460d-bb85-da15b78d9c9d",
"flowVersion": 1.03,
"flowName": "Vacation",
"stepType": "Card",
"uniqueCardId": "3b6aa064-72bf-46c4-b177-b3e045f68b72",
"cardFriendlyName": "Name",
"visitDatetime": "2023-06-15T07:03:20.974Z"
},
{
"departmentId": "670967bf-116e-4e6f-a2ed-247fdbc36085",
"botConversationId": "e9961435-d03a-4ab2-9f1b-8618fd1df468",
"flowId": "b778d230-05f5-460d-bb85-da15b78d9c9d",
"flowVersion": 1.03,
"flowName": "Vacation",
"stepType": "Card",
"uniqueCardId": "ca643a8d-4b68-4fd7-bb54-f4296b969e67",
"cardFriendlyName": "Mail address",
"visitDatetime": "2023-06-15T07:03:28.971Z"
},
{
"departmentId": "670967bf-116e-4e6f-a2ed-247fdbc36085",
"botConversationId": "e9961435-d03a-4ab2-9f1b-8618fd1df468",
"flowId": "b778d230-05f5-460d-bb85-da15b78d9c9d",
"flowVersion": 1.03,
"flowName": "Vacation",
"stepType": "Card",
"uniqueCardId": "e826a500-a617-4de2-aced-3a0b1d2debb1",
"cardFriendlyName": "Thanks",
"visitDatetime": "2023-06-15T07:03:34.371Z"
},
{
"departmentId": "670967bf-116e-4e6f-a2ed-247fdbc36085",
"botConversationId": "e9961435-d03a-4ab2-9f1b-8618fd1df468",
"flowId": "b778d230-05f5-460d-bb85-da15b78d9c9d",
"flowVersion": 1.03,
"flowName": "Vacation",
"stepType": "SesionOpened",
"uniqueCardId": "00000000-0000-0000-0000-000000000000",
"cardFriendlyName": null,
"visitDatetime": "2023-06-15T07:03:34.685Z"
}
]
| Parameter | Type | Description |
|---|---|---|
| departmentId | string | |
| botConversationId | string | The bot conversation Id |
| flowId | string | The flow's Id |
| flowVersion | double | The flows version. |
| flowName | string | Flow's name. |
| stepType | string | The type of step. |
| uniqueCardId | string | The card's Id |
| cardFriendlyName | string | Card's name. |
| visitDatetime | string | The time and date the customer went through the card. |