Developers

Send

post
https://{workspace}.glassix.com/api/v1.2/tickets/send/

This endpoint sends a message (transaction type "Message") on behalf of the token's user to all the ticket's participants. HTML is supported in email and web chat channels; learn about our HTML support.

Path Params
integer
required
Body Params
string

Free text field for a plain text message.

string

HTML message.

quickReplies
array of objects

Quick Replies allow you to get message recipient input by sending buttons in a message.

quickReplies
templates
array of objects

Template is a simple structured message that includes a title, subtitle, image, and buttons.

templates
files
array of uris

Array of uri files. Max file size of 5mb

files
boolean
Defaults to false

For web chat customers whose message includes buttons. The web chat widget blocks the text input by default. Set this value to True when you want the customer to be able to add free text when a message with buttons is received.

Responses

Updated over 1 year ago

Language
Credentials
OAuth2
URL
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Response
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application/json

Updated over 1 year ago