Contact is an entity that represents a person.

The contact object can contain email addresses, phone numbers, and social media profiles.
Each participant is linked to a contact. When a participant is created, we look for a corresponding contact - if none is found, we create a new one.

{
    "id": "797f5328-310c-4044-afb1-e62fd72fb725",
    "name": "Jack Bower",
    "identifiers": [
        {
            "id": 26359,
            "contactId": "797f5328-310c-4044-afb1-e62fd72fb725",
            "identifierType": "MailAddress",
            "identifier": "[email protected]",
            "lastAccessed": "2023-06-15T07:09:25Z",
            "isVerified": false,
            "isDeleted": false,
            "isScrambled": false
        },
        {
            "id": 26360,
            "contactId": "797f5328-310c-4044-afb1-e62fd72fb725",
            "identifierType": "Web",
            "identifier": "c9bda82b-4571-45be-9db5-505317ac9310",
            "lastAccessed": "2023-06-15T07:03:34Z",
            "isVerified": false,
            "isDeleted": false,
            "isScrambled": false
        },
    ],
    "uniqueArgument": "",
    "imageFileIdentifier": "",
    "imageUri": null,
    "creationDateTime": "2023-06-15T07:03:34Z",
    "updateDateTime": "2023-06-15T07:09:25Z",
    "isDeleted": false,
    "isScrambled": false,
    "tags": []
}
Parameter Type Description
id string Contact Id. Can be seen in get ticket response.
name string Name of the contact. <=25 characters.
identifier array [object]
id integer A part of identifier.
contactId string A part of identifier.
identifierType string A part of identifier.
identifier string A part of identifier.
lastAccessed string A part of identifier.
isVerfied boolean A part of identifier.
isDeleted boolean A part of identifier.
uniqueArgument string Custom parameter you can add to each contact. For example, the contact id in your CRM/database. <=50 characters.
imageFileIdentifier string Contact profile image.
imageUri string<uri> Image of this contact. This image can be originated from WhatsApp or Facebook.
creationDateTime string<date-time> The creation date and time of this contact.
updateDateTime string<date-time> The last time this contact was updated.
isDeleted boolean