Overview

Contact is an entity that represents a person.
The contact object can contain email addresses, phone numbers, and social media profiles.
Each participant is linked to a contact. When a participant is created, we look for a corresponding contact - if none is found, we create a new one.

{
    "id": "797f5328-310c-4044-afb1-e62fd72fb725",
    "name": "Jack Bower",
    "identifiers": [
        {
            "id": 26359,
            "contactId": "797f5328-310c-4044-afb1-e62fd72fb725",
            "identifierType": "MailAddress",
            "identifier": "[email protected]",
            "lastAccessed": "2023-06-15T07:09:25Z",
            "isVerified": false,
            "isDeleted": false,
            "isScrambled": false
        },
        {
            "id": 26360,
            "contactId": "797f5328-310c-4044-afb1-e62fd72fb725",
            "identifierType": "Web",
            "identifier": "c9bda82b-4571-45be-9db5-505317ac9310",
            "lastAccessed": "2023-06-15T07:03:34Z",
            "isVerified": false,
            "isDeleted": false,
            "isScrambled": false
        },
    ],
    "uniqueArgument": "",
    "imageFileIdentifier": "",
    "imageUri": null,
    "creationDateTime": "2023-06-15T07:03:34Z",
    "updateDateTime": "2023-06-15T07:09:25Z",
    "isDeleted": false,
    "isScrambled": false,
    "tags": []
}

Parameter	Type	Description
id	string	Contact Id. Can be seen in get ticket response.
name	string	Name of the contact. <=25 characters.
identifier	array[object]
id	integer	A part of identifier.
contactId	string	A part of identifier.
identifierType	string	A part of identifier.
identifier	string	A part of identifier.
lastAccessed	string	A part of identifier.
isVerfied	boolean	A part of identifier.
isDeleted	boolean	A part of identifier.
uniqueArgument	string	Custom parameter you can add to each contact. For example the contact id in your CRM/database. <=50 characters.
imageFileIdentifier	string	Contact profile image.
imageUri	string	Image of this contact. This image can be originated from WhatsApp or Facebook.
creationDateTime	string	The creation date and time of this contact.
updateDateTime	string	The last time this contact was updated
isDeleted	boolean