Contact is an entity that represents a person.
The contact object can contain email addresses, phone numbers, and social media profiles.
Each participant is linked to a contact. When a participant is created, we look for a corresponding contact - if none is found, we create a new one.
{
"id": "4b84cc1c-dfa5-4a4b-99d9-75063b13f429",
"name": "Nella Bannister",
"identifiers": [
{
"id": 1701211,
"contactId": "4b84cc1c-dfa5-4a4b-99d9-75063b13f429",
"identifierType": "MailAddress",
"identifier": "[email protected]",
"lastAccessed": "2020-11-13T19:17:11Z",
"isVerified": false,
"isDeleted": false
}
],
"uniqueArgument": "",
"imageFileIdentifier": "",
"imageUri": "",
"creationDateTime": "2020-11-13T19:17:11Z",
"updateDateTime": "2020-11-13T19:17:11Z",
"isDeleted": false
}
| Parameter | Type | Description |
|---|---|---|
| id | string | Contact Id. Can be seen in get ticket response. |
| name | string | Name of the contact. <=25 characters. |
| identifier | array[object] | |
| id | integer | A part of identifier. |
| contactId | string | A part of identifier. |
| identifierType | string | A part of identifier. |
| identifier | string | A part of identifier. |
| lastAccessed | string | A part of identifier. |
| isVerfied | boolean | A part of identifier. |
| isDeleted | boolean | A part of identifier. |
| uniqueArgument | string | Custom parameter you can add to each contact. For example the contact id in your CRM/database. <=50 characters. |
| imageFileIdentifier | string | Contact profile image. |
| imageUri | string | Image of this contact. This image can be originated from WhatsApp or Facebook. |
| creationDateTime | string | The creation date and time of this contact. |
| updateDateTime | string | The last time this contact was updated |
| isDeleted | boolean |