JUMP TOGlassix APIOverviewAccess TokenpostTicketsTicketParticipantTransactionDetailsAttachmentDynamicParameterQuick replyTemplateButtonCreatepostGetgetListgetSendpostSet StateputSet FieldsputSet Participant NameputSet OwnerputAssign Available UserputSet DepartmentputAdd TagspostRemove TagdeleteAdd NotepostScrambledeletePDFpostHTMLpostGenerate Survey LinkpostUsersUserGet AllgetSet StatusputGet StatusgetAddpostDeletedeleteSet Unique ArgumentputGet User By Unique ArgumentgetSet User RolespostTenantsIs OnlinegetGet TagsgetContactsContactGetgetSet NameputAdd IdentifierpostSet Unique ArgumentputDelete IdentifierdeleteCanned RepliesCanned ReplyGet AllgetInteractive DocumentsDocumentFieldSendpostProtocolsProtocol TypesSendpostPhone CallsStartedpostEndedpostAudio LinkpostWebhooksEventsGet EventsgetpostpostWidgetsChat WidgetInstallationOptionsMethodsEventsIdentity VerificationRequireJSiFrameAgent WidgetInstallationOptionsMethodsEventsGlassix/webhooks/deleteeventsGetget https://{workspace}.glassix.com/api/v1.2/tickets/get/{ticketId}This endpoint returns a ticket by id.