Developers

Send

post
https://{workspace}.glassix.com/api/v1.2/protocols/send

This endpoint sends a message, not as a part of a ticket.

**Currently the supported protocols are: **

  1. WhatsApp
  2. SMS
  3. AppleBusinessChat

The from parameter must be a number or an Apple Id which is linked to your department.

200 OK response from our endpoint doesn't mean that the message was sent. Subscribe to the NON_TICKET_MESSAGE_STATUS Webhook event to receive message status updates.

Body Params
string
required
string
enum
required
Allowed:
string
required

The sending phone number or Apple ID. Must be a number or an Apple Id which is linked to your department.

string
required

The receiving phone number or Apple identifier. The customer's Apple identifier must start with "urn:mbid:".

files
array of uris

Array of uri files. Max file size of 5mb

files
string

Optional GUID to be returned in any status webhooks.

Responses

400

Bad Request

Updated about 4 hours ago

Language
Credentials
OAuth2
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Updated about 4 hours ago