post https://{workspace}.glassix.com/api/v1.2/protocols/send
This endpoint sends a message, not as a part of a ticket.
Currently the supported protocols are:
- SMS
- AppleBusinessChat
The from parameter must be a number or an Apple Id which is linked to your department.
200 OK response from our endpoint doesn't mean that the message was sent. Subscribe to the NON_TICKET_MESSAGE_STATUS Webhook event to receive message status updates.