Options

JavaScript

Name	Type	Description	Default
baseUri	string	Glassix dedicated server url	https://app.glassix.com
serverlessUrl	string	Glassix dedicated server url	https://serverless.glassix.com
culture	string		https://serverless.glassix.com
participantName	string
participantPhoneNumber	string
participantMailAddress	string
enableParticipantName	boolean
isParticipantNameOptional	boolean
Cvents	object	Glassix dedicated server url
verboseLogging	boolean	Additional logs	FALSE
uniqueIdentifier	Guid	If your visitor is uniquely identified, this will override our cookie.
disableIntroductionMessage	boolean	Don't show the intro message at all.	FALSE
disableIntroductionMessageOnMobile	boolean	Don't show the intro message on mobile devices.
introductionMessageText	string	The introduction message shown to the site visitor.
chatNowPromptText	string	The click to action message under the introduction message.
setWidgetAsVisibleTimeoutInMiliseconds	integer	Automatically open the chat widget, in milliseconds, after initialization.
tags	Array [string]	Set the ticket tags.
defaultParticipantMessage	string
enableParticipantMessage	boolean		TRUE
isParticipantMessageOptional	boolean		FALSE
usePhoneNumber	boolean		FALSE

Design

Name	Type	Value	Default
width	string	Valid css value
height	string	Valid css value
position	string	'left' , 'right'	'left'
bottom	string	pixels + 'px'
launcherColor	string	Hexadecimal color
launcherIcon	string	Url of an image to replace the default icon
mobileLauncherSize	string	'normal', 'medium' , 'small'	'normal'
mobilePosition	string	'left' , 'right'

Fields

Name	Type	Description
field1	string	Optional dynamic parameter value
field2	string	Optional dynamic parameter value
field3	string	Optional dynamic parameter value
field4	string	Optional dynamic parameter value
field5	string	Optional dynamic parameter value
field6	string	Optional dynamic parameter value
field7	string	Optional dynamic parameter value
field8	string	Optional dynamic parameter value
field9	string	Optional dynamic parameter value
field10	string	Optional dynamic parameter value

Accessibility

Name	Type	Description	Default
launcherButtonAriaLabel	string	The aria-label attribute of the launcher button	'Chat'

If you wish to control the DOM element on which the widget will be attached on, add the following div:

<div id="glassix-client"></div>