JUMP TOGlassix APIOverviewAccess TokenpostTicketsTicketParticipantTransactionDetailsFieldAttachmentDynamicParameterCanned ReplyTemplateQuick replyButtonDocumentBot Conversation StepsCreatepostGetgetListgetSendpostSet StateputSet FieldsputSet Participant NameputSet OwnerputAssign Available UserputSet DepartmentputAdd TagspostRemove TagdeleteAdd NotepostScrambledeletePDFpostHTMLpostGenerate Survey LinkpostUsersUserGet AllgetSet StatusputGet StatusgetAddpostDeletedeleteSet Unique ArgumentputUpdatepostGet User By Unique ArgumentgetSet User RolespostTenantsIs OnlinegetGet TagsgetContactsContactGetgetSet NameputAdd IdentifierpostSet Unique ArgumentputDelete IdentifierdeleteCanned RepliesGet AllgetInteractive DocumentsSendpostProtocolsProtocol TypesSendpostPhone CallsStartedpostEndedpostAudio LinkpostEventsEventsGet EventsgetDelete EventspostWidgetsChat WidgetInstallationOptionsMethodsEventsIdentity VerificationRequireJSiFrameAgent WidgetInstallationOptionsMethodsEventsGet Allget https://{workspace}.glassix.com/api/v1.2/cannedreplies/getallthis endpoint returns all of the departmants canned replies.