Connecting an Outlook address to Glassix helps you consolidate all of your work into one place.
This connection is especially beneficial for businesses that previously worked with a Outlook account. By connecting your Outlook account to Glassix, you're preventing the need to change your contact information and keep your previous connections with your customers.
- Go to Settings.
Click on the symbol in the agent dashboard.
- Click Channels → Email. Click here
- Click Add.
- In the Connect Email window, Click Next → Outlook 365 → Sign in with Microsoft.
- In the Pop-Up, Pick an account to sign in with.
- In the Connect Email window, click Next → close.
Updated 4 months ago