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Developers
Glassix API
Add a Phone Call Documentation
Create a Ticket Using the API
Permanently Scramble a Ticket
Rate Limits
Send a Message With HTML
Glassix Configurations
Conversation Integration to External Platforms
Events Configuration
Single Sign On (SSO)
Manage Allowed File Extensions
Security
Information Security Layers
Security Best Practices
Support Team Access
Validate Outbound Webhooks and Web API
Audit Logs
Functions
Functions
Importing NPM Packages to functions
Using Glassix NPM Package on functions
General
Attachment / File limit size
Contact Us Form Best Practices
Domains Glassix uses
Ticket State
User Roles
Features
Agent Widget
Add an Agent Widget in Glassix
Embed Glassix Agent-Widget
Enable Third Party Cookies
Chat Widget
Embed Chat Widget Script
Embed Chat in iFrame
Add Glassix Chat Widget to WiX Website
Chat Widget Cookies
Canned Reply
Glassix Automatic Messages
Glassix Notifications
Detailed Ticket Report
Bots and Automated Flows
Bot Best Practices
Automated Flows
Flows Editor
Flows Settings
Flow Mapping
Add Tags to Flows
Add Dynamic Parameters
Add Web-API Card
Add Buttons Card
Add Data Entry Card
Add Message Card
Add Conditions Card
Add Send Email Card
Add Set Value Card
Add Questions
Add Functions Card
Add Note Card
AI Based Questions and Answers
AI Chatbot
AI Chatbot Explained
Add Your Support Content
AI Chatbot Card
Customer Data
AI Chatbot Best Practices
FAQ
Content Categories
External Connections
Apple Messages
Connect Apple Messages to Glassix
Google Business
Connecting Google Business to Glassix
Email
Add Outlook 365 Account
Add Forwarding Email Account
Add Gmail Account
Facebook
Facebook Posts and Comments
Connecting Facebook Page to Glassix
Reconnect Facebook Page
Instagram
Connecting Instagram User to Glassix
Instagram Account Not Linked To Facebook Page Properly
Troubleshooting Instagram Account Linking
Manage Instagram Story Tickets
Instagram Posts and Comments
TokBox
TokBox Network Connectivity Requirements
Find API Key and Secret in Tokbox
Viber
Generate Viber Account Authentication Token
WhatsApp
WhatsApp Templates
WhatsApp Templates Managment
Bot Best Practices
Updated 11 days ago
Detailed Ticket Report
Automated Flows
