Flows Editor

Build and manage chatbot flows

Overview

The flow editor is where you create and manage your bots.

Create flow

  1. Go to Settings.

    Click on the symbol in the agent dashboard.

  2. Click Chatbot and AIChatbot Flows Editor or click here.
  3. Create flow in one of the following ways:
    1. If this is your first flow, in the Flow name text box, give your flow a name.
    2. If you already have at least one flow created, click on the Add flow button and give your flow a name in the Flow name text box.