SSL

The connection to this site via browser or API requires using a valid, trusted server certificate issued by Go Daddy Secure Certificate Authority - G2. The connection to this site is encrypted and authenticated using TLS 1.2 (a strong protocol), ECDHE_RSA with P-256 (a strong key exchange), and AES_128_GCM (a strong cipher).

Default

Users Roles

​Glassix provides it's users with various security roles and user types such as read-only, reporting, agent, manager, system administrator, API & bot - every role/type with it's limitations.

Default

Access Token

An Access Token is a short-lived credential used to authenticate your application or browser to Glassix. The appropriate role is embedded within your access-token to control your access.

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Auto Idle Logoff

Logging off the users after a default idle time of 4 hours (can be configured).

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Failed Login Attempts Lock

Locking users after 5 wrong password inputs for 5 minutes.

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reCAPTCHA v3

reCAPTCHA v3 for login screen.

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Malware scan

Auto malware scan for attachments.

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Images Reassemble

Glassix is reassembling inbound images to avoid codec malware injection and malicious links. Reassembling images by changing the file format allows us to drop any malicious "codec" download path that is used to inject harmful code.

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Audit Logs

Security audit logs for all critical and sensitive processes.

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Directory browsing

Directory browsing is disabled. All embedded content is provided with a unique issued token with an expiration date.

Default

Support

Our support team can't access your data without a time-frame limited access provided by a user within your organization with manager or system administrator role.

Default

Customer Data Backups

Glassix performs regular backups of Customer Data.
Customer Data is backed up both incremental and full-mode, retained redundantly across multiple availability zones, and encrypted in transit and at rest.

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IP White list

IP White list to approve access for both for users login & API calls.

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Password Policy

Set your desired password policy for your users.

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Login 2FA

Users login 2FA with an SMS message.

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Data Scramble

Data scramble via API or after ticket closure.

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File Types

Glassix supports in/outbound specific file types. Allowed file types can be updated.

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PDF Reassemble

Glassix is reassembling PDF docs to avoid malicious links.

Optional