Flows Settings


In this section, you can give your bots a profile image and program your flows default messages for various situations such as Goodbye messages, Status questions, and more.
Use this section to give all your bots a unified personality and image that matches your brand.

Flow Settings

  1. Go to Settings.

    Click on the symbol in the agent dashboard.

  2. Click Chatbot and AI Flows Settings. Click here [Link is broken]

To your messages, you can add Dynamic Parameters by clicking on the {} symbol and emojis by clicking on the symbol.



For more information on Dynamic Parameters read this guide.

You can also set answers for different languages by clicking on the drop-down in the top corner.