Flows Settings

Overview

In this section, you can give your bots a profile image and program your flows default messages for various situations such as Goodbye messages, Status questions, and more.
Use this section to give all your bots a unified personality and image that matches your brand.

Flow Settings

  1. Go to Settings.

    Click on the symbol in the agent dashboard.

  2. Click Chatbot and AIFlows Settings . Click here [Link is broken]

To your messages, you can add Dynamic Parameters by clicking on the {} symbol and emojis by clicking on the symbol.

📘

Tip:

For more information on Dynamic Parameters read this guide.

You can also set answers for different languages by clicking on the drop-down in the top corner.