Flows Settings
Overview
In this section, you can give your bots a profile image and program your flows default messages for various situations such as Goodbye messages, Status questions, and more.
Use this section to give all your bots a unified personality and image that matches your brand.
Flow Settings
- Go to Settings.
Click on the symbol in the agent dashboard.
- Click Chatbot and AI → Flows Settings. Click here [Link is broken]
To your messages, you can add Dynamic Parameters by clicking on the {⋯} symbol and emojis by clicking on the ☺ symbol.
Tip:
For more information on Dynamic Parameters read this guide.
You can also set answers for different languages by clicking on the drop-down in the top corner.
Updated 11 months ago