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Developers

Glassix API
Glassix Configurations
Security
Functions

General

Attachment / File limit size
Contact Us Form Best Practices
Domains Glassix uses
Ticket State
User Roles

Features

Agent Widget
Chat Widget
Canned Reply
Glassix Automatic Messages
Glassix Notifications
Detailed Ticket Report

Bots and Automated Flows

Bot Best Practices
Automated Flows
AI Based Questions and Answers
AI Chatbot

External Connections

Apple Messages
- Connect Apple Messages to Glassix
Google Business
- Connecting Google Business to Glassix
Email
Facebook
Instagram
TokBox
- TokBox Network Connectivity Requirements
- Find API Key and Secret in Tokbox
Viber
- Generate Viber Account Authentication Token
WhatsApp
- WhatsApp Templates
- WhatsApp Templates Managment

Events Configuration

Updated 11 days ago

Conversation Integration to External Platforms

Single Sign On (SSO)