Add Questions

Overview

Question cards are essentially pre-made Data-Entry templates.
These cards expect to receive data that matches their purpose. For example, a Mail address question card expects to receive an email address.

Question Card Types

  1. Name
  2. Mail address
  3. Phone number
  4. Address
  5. Attachment
  6. Yes/No Question

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Note:

The phone number question isn't asked in channels where the service provider provides the phone number (e.g., WhatsApp, SMS, etc.).
If you wish to ask the customer for a phone number, switch the card's parameter.

Create a Question card

  1. In the Questions sidebar, click on the desired question.

  1. Double-click on the card created.
  2. Follow the Add Data Entry guide from step 2.

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Warning:

If you are changing the parameter in the card, be sure it's of the proper type.