Add Send Email Card

Overview

A send email card allows you to send an email to your customer and/or agents.
To whom you send the email and it's contents is up to you and your flow's objective.

Create Send Email

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Note:

If you see a {⋯} symbol you can add Dynamic Parameters. For more information on Dynamic Parameters red this guide.

  1. In the New card sidebar, click on Send email.
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  1. In the Friendly name* test box, give your condition a name.
  2. In the To/Cc to mail aggress, type the email address you want to send the email to.
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  1. In the Subject text box, type your desired email subject.
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  1. In the Content text editor box type your email body.
  2. In the Action sections, click on the desired option in the drop-down and accordingly fill in any boxes shown.
  3. Click Save.